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Fleet Support Officer
Fleet Support
Location: Derrimut
Don Watson Transport, a leading refrigerated transport company servicing the East Coast of Australia, is currently seeking dedicated Fleet Support person to help us keep things on track and ensure our vehicles meet our high standards.
As our Fleet Support, you are there to assist the Fleet Manager in their daily tasks, including raising fault tickets, monitoring the repair jobs and chasing up repairers. This role will have a key focus on our array of telematic devices in the trucks and trailers and ensuring these are kept online, working and reporting in.
This role is predominately office based, however there are often times when you will outside checking and testing equipment out in the yard, possibly swapping telematics units and associated parts as needed.
Your Day-to-Day:
- Assist in coordinating all planned maintenance activities.
- Prepare and issue work orders for our workshops in Derrimut, Brisbane, Wodonga, and Sydney.
- Manage any grounded equipment and coordinate repairs with third-party vendors to ensure quick turnaround.
- Review and approve all Repair & Maintenance invoices.
- Monitor and maintain telematics equipment in our vehicles.
- Handle defects by arranging repairs and coordinating with authorities like VicRoads and RMS.
- Update fleet registers and assist in generating reports.
This is a fulltime Monday to Friday role. Shifts are approximately 10 hours per day starting at 9am and finishing at 7pm.
What We’re Looking For:
- Previous experience as a Fleet Support or Service Manager is preferred.
- If you have experience driving trucks, this is an advantage.
- You pay attention to detail and have great customer service skills.
- You’re comfortable using Microsoft applications like Word, Excel, and Outlook.
- You know your way around truck mechanics and safety requirements.
- Being willing to be hands on, completing small issues as needed (resetting hardware, replacing tablets etc).
- You can juggle multiple tasks and meet deadlines.
- Having a diesel mechanic's background is preferred.
Qualifications:
- Heavy vehicle diesel mechanics qualification is a plus.
- Standard driver’s license.
- Truck license is an advantage.
What We Offer:
- Competitive salary.
- Opportunities for growth and learning.
- A friendly and supportive team dynamic.
How to Apply:
If you’re passionate about fleet management and think you’d be a great fit, we’d love to hear from you! Click the Apply button and send your resume and cover letter.
Come join our team and help us keep the Don Watson fleet running at its best!